Right of withdrawal and giving the notice
Most products purchased in an online auction have a 14-day right of withdrawal during which you can cancel your purchase for no special reason. If you cancel an online auction order, the credit, insurance, or other agreement associated with the cancelled order will be cancelled. The content of the cancellation right and the moment from which the withdrawal period begins depends on whether you have purchased goods, services, or digital content.
Please note that this law is valid only for consumers in EU-countries.
Right of withdrawal when buying goods online
You must make a notification of the cancellation within 14 days of the receipt of the goods.
You must pay the return costs yourself.
However, we will refrain from returning the money until we have received the goods, or you can prove with, e.g., a return receipt that you have sent the goods.
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